email conformation error -->user not in database

Nuke Cadet Joined: Jan 07, 2007 Posts: 2

First off, this is my first post here. I installed nuke yesterday to check it out. I'm quite impressed. My install of nuke 7.9 went really smooth and without problems.

I've had 2 people register accounts to check out the user registration process. the first person had no trouble.
The second one tho, got a strange error:

Quote:

"new user activation error" and

There is no user in the database with this information.

You can register a new user from here. (link removed)

When I checked the memberlist, the persons name was there 3 times. He stated he registered once, and clicked the email link twice. (I clicked it once to see the error message)
Does anyone know what would cause this error? And how I can fix it?
This is for a site that will be used by my Cities volenteers group. I really need it to work properly for everyone becouse most haven't done much on the web.
Thanks.

Site Admin Joined: Aug 17, 2003 Posts: 12349

Hmm not sure why it allows 3 accounts. It should only allow the link to work once to confirm the user.

Perhaps it did not clear the users_temp entry for some reason.

Nuke Cadet Joined: Jan 07, 2007 Posts: 2

Ok thankyou. I'll look there.

Nuke Cadet Joined: Jan 01, 2008 Posts: 1

I have a similar problem,

I have installed phpNuke v7.9 on my new site, which includes the phpBB forums, v2.0.17 through my host's CPanel (Fantastico).

Here's my problem: With new user registrations, everything goes fine until the new user clicks the activation link in the email. When they click the link, they get the error message:
New User Activation Error
There is no user in the database with this information.
You can register a new user from here.

HOWEVER, their account IS activated. Does anyone have any ideas why this would happen?
You can try it for yourself. Here is the address: http://www.4sn.biz/

Thanks,

-Rich